Service Writer

Drifters Equipment Sales is a workplace that recognizes achievements, encourages growth, provides encouragement to advance, and treats all employees with respect and dignity. It is a rapidly expanding company offering a real opportunity for growth within Drifters Equipment Sales.


  • Greets customers promptly
  • Obtains customer and vehicle information
  • Clearly reports all vehicle symptoms as described by the customer
  • Determines and recommends needed maintenance based on age, mileage, and vehicle history
  • Prepares complete and accurate estimates of cost for labor and parts
  • Establishes follow-up time
  • Monitors the progress of each vehicle throughout the day, updating customers frequently
  • Verifies that the final invoice reconciles with work performed on the repair order
  • Explains all completed work and charges to customers


  • Receive incoming shipments and verify the contents against purchase orders or invoices
  • Inspect and document any damages or discrepancies in shipments
  • Occasionally unload and load trucks using pallet jacks or forklifts
  • Sort, label, and organize received items in the appropriate storage areas
  • Maintain accurate inventory records using electronic systems
  • Pick and pack orders for shipment to customers or other departments
  • Prepare shipping documents and labels for outgoing shipments
  • Collaborate with other team members to ensure timely and accurate order fulfillment
  • Maintain a clean and organized work area
  • Proficient in using pallet jacks, forklifts, and other warehouse equipment
  • Strong attention to detail and accuracy in handling inventory
  • Ability to lift heavy objects and perform physical tasks such as loading/unloading trucks


  • Detail-oriented and use critical thinking;
  • Professional work ethic;
  • Patient and courteous especially while interacting with customers;
  • Good listening and communication skills

Drifters Equipment Sales is a Drug-Free Workplace and Equal Opportunity Employer
All positions require pre-employment screening